Welcome to Bay Coffee Company ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website www.baycoffee.co.nz ("Website") and the purchase of products or services from us. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1. Acceptance of Terms

By accessing or using our Website, you agree to these Terms and any additional terms and conditions that apply to specific areas of the Website. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website constitutes acceptance of any changes to these Terms.

2. Account Registration

To make purchases or use certain features of our Website, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during the registration process.

• Maintain and promptly update your account information to keep it accurate, current, and complete.

• Protect your account password and restrict access to your account.

• Notify us immediately of any unauthorized use of your account or any other breach of security.

3. Product Information

We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not warrant that any product descriptions or other content on our Website are accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors or omissions and to update product information at any time.

4. Orders and Payment

When you place an order through our Website, you agree to:

• Provide accurate and complete information for processing your order.

• Pay all applicable charges, including taxes and shipping fees.

• Ensure that your payment information is accurate and up-to-date.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Payment must be made in full before your order is processed.

5. Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed. We will make reasonable efforts to deliver products within the specified timeframe, but we are not liable for any delays or failures in delivery. Shipping costs and delivery times may vary based on your location and the shipping method chosen.

6. Returns and Refunds

Please refer to the Return Policy for further information. To be eligible for a return, the product must be in its original condition and packaging. Refunds will be issued via bank transfer within a reasonable time after we receive and process the returned product.

7. Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of Bay Coffee Company or its content suppliers and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our Website without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Bay Coffee Company and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data or use, in connection with your use of our Website or the purchase of our products.

9. Privacy Policy

Your use of our Website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Contact Us

If you have any questions or concerns about these Terms or our Website, please contact us at:

Bay Coffee Company
21 Plummers Point Road
Whakamarama
3172
sales@baycoffee.co.nz
(07) 5787845

Thank you for visiting Bay Coffee Company.